Terms and conditions

Who we are

Emma is run by Zer, Asaf - Emma Culinary Excellence, Bosmanstraat 40, 2650 Edegem, Belgium. Enterprise number 1039.097.454, VAT BE1039097454. Email info@emmaculinary.com, phone +32 468 22 68 56.

These terms apply to every reservation for an Emma dinner.

Your reservation

A reservation is for a seat at a named dinner, on a specific date. It is confirmed once we have received the deposit and sent you a confirmation.

Price and payment

Prices are per guest, in euro, and include VAT. A deposit of 50% of the price is paid when you reserve. The balance is settled at the table on the evening, together with anything not included in the price.

What the price includes

A culinary experience by chef Asaf Zer: seven curated courses, red and white wine poured throughout the evening, and still mineral water. Every guest leaves with a personal gift from the chef.

Soft drinks, cocktails and spirits are available and billed at the table, along with any supplements, at the end of the evening.

Cancelling or transferring your seat

• 14 days or more before the dinner: you can cancel, and we refund the deposit in full.
• Less than 14 days before the dinner: the deposit is not refunded.
• At any time: you can transfer your seat to someone else. They simply bring your reservation confirmation. These terms, including the minimum age, apply to them in the same way.

To cancel, write to info@emmaculinary.com with your name and the date of the dinner.

Right of withdrawal

The 14-day right of withdrawal for purchases made at a distance does not apply to catering and leisure services booked for a specific date. The cancellation terms above apply instead.

If we cancel or change a dinner

If we have to cancel a dinner, we refund the deposit in full. If the date, the time or the venue changes, we tell you as early as we can, and if the change does not suit you, you can cancel with a full refund.

Age

Emma welcomes guests aged 18 and over only.

The menu, allergies and dietary requirements

The menu is predetermined by chef Asaf Zer and changes every dinner. It is not changed for individual guests, but we do our best to cater to preferences shared when you reserve.

Allergies must be shared with us in advance, mentioning your reservation number and name. Our kitchen handles common allergens, so we cannot guarantee that a dish is completely free of traces.

Complaints and applicable law

If something was not right, write to us at info@emmaculinary.com and we will look into it. These terms are governed by Belgian law. As a consumer, you can also turn to the Belgian Consumer Mediation Service, consumentenombudsdienst.be.